Travel Credit

Travel Credit Policy:

1. Introduction: Welcome to Airhomestays travel credit policy. This policy outlines the terms and conditions related to the issuance and use of travel credits on our platform.

2. Issuance of Travel Credits:

  a. Travel credits may be issued as compensation for specific situations, such as booking cancellations or exceptional circumstances.

  b. Hosts and guests are eligible to receive travel credits based on the circumstances outlined in our Cancellation Policy and other relevant policies.

3. Redemption of Travel Credits:

  a. Travel credits can be redeemed for future bookings on our platform.

  b. Users can apply travel credits during the checkout process. The system will automatically deduct the applicable amount from the total booking cost.

4. Expiration and Validity:

  a. Travel credits have an expiration date. Users must utilize them before the specified date.

  b. The expiration date is communicated to users when the travel credits are issued.

5. Transferability:

  a. Travel credits are non-transferable and can only be used by the account holder to whom they were issued.

  b. Users are not permitted to sell, trade, or transfer travel credits to other accounts.

6. Limitations:

  a. Travel credits cannot be redeemed for cash or any other form of refund.

  b. Users are responsible for checking the terms and conditions associated with each travel credit, including any restrictions on use.

7. Notification:

  a. Users will be notified of the issuance and expiration of travel credits through email or the platform's messaging system.

  b. It is the user's responsibility to stay informed about their travel credits.

8. Policy Changes:

  a. This Travel Credit Policy is subject to periodic review and updates.

  b. Users will be informed of any significant changes to this policy through our official communication channels.

9. Support:

 If users have questions or concerns about their travel credits, they can contact our support team for assistance.

10. Effective Date:

  This Travel Credit Policy is effective as of 02/01/2024 and will be applicable to all travel credits issued on or after this date.

Thank you for choosing our homestay listing platform. We appreciate your understanding and cooperation with our Travel Credit Policy.