Terms & Privacy
Terms and Conditions
1. Introduction
Welcome to Airhomestays. These terms and conditions outline the rules and regulations for the use of our homestay services.
By booking with us, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making a reservation.
2. Booking and Payment
- Reservation: A reservation is confirmed only when full payment is received.
- Pricing: All prices are subject to change without notice. Prices are exclusive of taxes.
3. Cancellation and Refund Policy
-Airhomestays allows hosts to choose among three standardized cancellation policies (Flexible, Moderate, and Strict) Will be enforced to protect both guest and host alike. Each listing and reservation on our site will clearly state the cancellation policy. Guests while viewing their travel plans are able to review any penalties and also cancel by clicking ‘Cancel’ on the respective reservation. A host will be able to see the number of reservations a guest has Cancelled Over the past 12 months when the guest submits Booking request.
Flexible: Cancel up to 1 day prior to arrival and get a 100% refund on all bookings.
Moderate: Cancel before 7 days prior to arrival and get 100% refund,
Cancel within 7 days prior to arrival and get a 50% refund.
Strict: Cancel before 7 days prior to arrival and get a 50% refund.
Refund Policies:
In case of cancellation refund would be made within 5-7 working days to the account from which the booking payment was made.
4. Check-In and Check-Out:
Check in and check out is mentioned by host in each listing. It should be followed.
5. Guest Responsibilities
- Property Care: Guests are expected to take reasonable care of the property and its contents. Any damage or breakages must be reported immediately.
- Cleanliness: The property should be left in a reasonably clean and tidy condition.
- Occupancy: Only the guests specified in the booking are allowed to stay overnight. No subletting is permitted.
6. Liability
- Personal Belongings: We are not responsible for the loss or damage of personal belongings.
- Injury: We are not liable for any accidents, injuries, or illnesses that occur on the premises.
7. Privacy and Data Protection
- Personal Information: We collect personal information solely for the purpose of processing your booking and providing our services. We do not share your personal information with third parties without your consent.
8. Force Majeure
We are not liable for any loss, damage, or inconvenience caused by events beyond our control such as natural disasters, pandemics, or other extraordinary circumstances.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, Haryana. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of city Karnal, Haryana 132001.
10. Amendments
We reserve the right to amend these terms and conditions at any time. Guests will be notified of any changes prior to their stay.
11. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us:
- By email: airhomestays@gmail.com
- By phone: 7206124414
Privacy Policy:
Welcome to Airhomestays. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application, collectively referred to as the “Platform.”
By using the Platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you register for an account, make a booking, or communicate with us, we may collect personal information such as your name, email address, phone number, payment information, and other details necessary for your reservation.
Usage Data: We may collect information about your interaction with the Platform, including the pages you visit, the time and date of your visits, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our Platform: Ensuring that our services function properly and are accessible to users.
- To manage your account: Processing your registration and bookings, and maintaining your user profile.
- To improve our Platform: Analyzing usage data to improve our services and user experience.
- To communicate with you: Sending you updates, promotional materials, and other information related to your bookings or our services.
- To process transactions: Handling your payments and transactions securely.
- To enforce our terms and conditions: Ensuring compliance with our policies and protecting our legal rights.
3. Sharing Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may employ third-party companies to facilitate our services, provide services on our behalf, or assist us in analyzing how our Platform is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction*: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us.
To exercise these rights, please contact us at [contact email].
6. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
7. Children's Privacy
Our Platform does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us:
If you have any questions about this Privacy Policy, please contact us:
- By email: airhomestays@gmail.com
- By phone: 7206124414